Last Updated on June 3, 2026 by Peter White
We are often asked similar questions about our products, so we have compiled a list below for easy reference. If you have additional enquiries or would like further information, please call us on 1300 935 470, and one of our team members will be happy to assist you.
When can I expect to receive my order?
Your purchase will be processed and shipped the following business day you place your order. Australia Express Post is used for domestic orders and arrives within 1-3 working days. Orders to international destinations are shipped via courier by UPS. A tracking number will be emailed to you, and delivery to most countries is expected within 3-5 business days.
Does Andropenis also increase girth?
Yes. Clinical studies conducted by urologists around the world have concluded that our device will increase both the length and the girth of your penis. This is because Andropenis works by traction and creates new cells throughout the whole of the penis. Patients’ average increase in girth is 1 inch (3 cm).
Does Andropenis treat curvature of the penis and Peyronie’s disease?
Yes. Studies on patients with Peyronie’s disease have shown penile traction therapy (PTT) to be an effective treatment for reducing symptoms and restoring sexual function. By applying traction to the penis, this breaks down scar tissue and causes the body to create new healthy cells. Over time, curvature will diminish, with complete correction often achieved in mild cases.
Can I use the device during my sleep?
Not recommended. Because many people move in their sleep and experience nightly erections, the device may become dislodged. Some patients have reported success with this technique, but we recommend it only after several weeks of use, when you are comfortable with the product.
What is the recommended daily wear time?
The device should be worn for a maximum of 4 hours daily. In the first couple of weeks, it is recommended to take a 2-minute break every hour. Completing the required hours consecutively is unnecessary, and you may split them to suit your schedule and routine. We recommend using Andropenis for at least 6 months to achieve good results.
What are the typical gains from using your device?
The initial trials of Andropenis involved 15 patients who wore the device for 6 months. The average increase in length was 6 cm (2 inches), and the average increase in girth was 3 cm (1 inch).
Will the increase in length be in both flaccidity and erection?
Yes. A clinical study conducted by Dr Gomez de Diego, head of Andromedical, concluded that the use of our device will increase the length and girth of the penis in both the flaccid and erect states.
Will the use of your device affect my erections or cause any sexual impotence?
No. Andropenis has been designed with precisely the correct amount of tension force and has no adverse effects on the penis. In fact, our device increases blood flow and causes an improvement in erection quality and sexual stamina. Our brand is registered worldwide with all major local government authorities for safety, including the Australian Therapeutic Goods Administration (ARTG 365771) and the United States Food and Drug Administration (Registration number: 3006891790).
Is there a support number I can use if I have any issues?
Yes. All our packages include six months of free medical support. You can reach us during business hours on 1300 935 470, and we will be happy to assist with any difficulties you may be experiencing.