We are often asked similar questions about our products so we have put together a list below for handy reference. If however you still cannot find the answer to your query or require more detail, you are welcome to use the live chat button or telephone us on 1300 935 470 and one of our operators will assist you.
Is shipping discreet?
Yes. Customer confidentiality and privacy is of utmost importance to us so we provide 100% discreet shipping. There is no indication of the goods inside or outside the package and products are wrapped completely in plain packaging.
When can I expect to receive my order?
You will receive a confirmation email within the hour upon placing an order and it will be processed and shipped the following business day. Australia Express Post is used for national orders and arrive in 1-3 working days. Orders placed from international destinations are shipped by a variety of couriers, depending on your location, including UPS, TNT an DHL. A tracking number will be emailed to you and expected delivery time for most countries is within 5 business days.
Does Andropenis also increase girth?
Yes. Clinical studies conducted by urologists around the world have concluded our device will increase both the length and the girth of your penis. This is because Andropenis works by traction and creates new cells throughout the whole of the penis. Average increases in girth seen in patients is 1 inch (3 cm).
Does Andropenis treat curvature of the penis and Peyronie's disease?
Yes. Studies on patients with Peyronie's disease have shown penile traction therapy (PTT) to be an effective treatment for reducing symptoms and restoring sexual function. By placing a force of traction on the penis this breaks down scar tissue and causes the body to create new healthy cells. Over time curvature will diminish and there can be a complete correction in mild cases.
Can I use Andropenis during my sleep?
Not advised. Because many people move in their sleep and have night erections the device can become dislodged. Some patients however have reported success with this technique but we only recommend it after several weeks when you are confident with Andropenis.
How long and how often should I wear Andropenis?
The device is to be worn for a minimum of 4 hours per day. A sufficient amount of tension is to be applied and initially it is recommended to take a rest period every hour for a couple of minutes. It is not necessary to complete the 4 hours consecutively and they may be broken up to suit your lifestyle and routine. If you are interested in making faster gains you may wear the device for longer periods up to a maximum of 9 hours per day. To achieve good results we recommend Andropenis be used for at least 6 months but if you wish to continue to make more gains you can use it for longer.
What are the typical gains from using your device?
Initial trials of Andropenis involved 15 patients who wore the device for 6 months. The average increase in length was 6cm (2 inches) and the average increase in girth was 3cm (1inch). Please note results can vary from person to person.
Will the increase in length be in both flaccidity and erection?
Yes. A clinical study conducted by Dr Eduardo Diego, head of Andromedical, concluded use of Andropenis will increase the length and girth of the penis in both the flaccid and erect state.
Will use of your device affect my erections or cause any sexual impotence?
No. Andropenis has been designed with exactly the correct amount of tension force and has no detrimental effects on the penis. Use of the device increases blood flow and in fact causes an improvement in erection quality and sexual stamina.
Is there a contact number for support and help if I have any problems using Andropenis?
Yes. Included in all our packages is 6 months free medical support. You can get in touch with us 24/7 by calling 1300 935 470 and we will be happy to help you with any difficulties you may be experiencing.